Our Gym –Rules of Membership
1. Your times of use:
Full Members: Monday – Sunday: 24Hrs
Off-Peak Members: You can use the Gym only during off-peak hours. That is 10:30 – 15:00 Monday – Friday and 11:00 – 14:00 Weekends.
These times are subject to variation for operational reasons.
2. Use of the facilities:
- You must be 16 years or older to use our gym unless you have our prior consent.
- This is dependent on you maintaining payments of your monthly direct debit. If any monthly direct debit payment is not received on the due date for payment, then your membership will (except in exceptional circumstances and at our sole discretion) be automatically suspended until all due payments have been brought up to date.
- If your membership number is used by anyone else with your knowledge or consent, then we reserve the right in our sole discretion to suspend and/or cancel your membership without refund.
- We regret that we cannot accept liability for any loss or damage to personal items in the gym.
- On joining, we strongly recommend that you book a personal training session to demonstrate the use of all of the kit. If you are subsequently unsure how to use any equipment, please ask a member of the team before using it.
- We endeavour to ensure that all facilities, classes and equipment are available during the advertised opening times. However, occasionally, facilities or equipment may be unavailable or classes cancelled. During festive periods, opening times may be altered at the discretion of the management.
- You will only train if you are in good health. If you are in any doubt, you must consult a doctor before training. You must inform us if you have sustained a personal injury elsewhere or have developed a medical condition that may have consequences for training.
- Suitable gym clothing and clean trainers must be worn at all times. Work clothes, work boots and denim are not permitted.
- Equipment must be treated with respect. Please refrain from dropping weights, and they should be replaced after use.
- Machines and equipment must be wiped down after use, left clean and dry and replaced in the correct area.
- You may not use the gym or participate in a class when under the influence of alcohol, drugs or any medication that may affect your safety.
- Only personal trainers approved by us are permitted to train members in our gym.
- We reserve the right to refuse membership to anyone or to cancel a membership with a pro rata payment for any outstanding time, without reason, if we consider it to be in the best interests of the gym.
3. Bookable activities:
- Bookings are only accepted from members whose membership fees are up to date.
- Bookings can be made 24 hours in advance.
- A booking must be cancelled no later than 4 hours before it is due to start. Any cancellations received within 4 hours of the start time may result in a charge.
- If you do not attend a booking, you will be charged.
- If you have an injury or illness that may affect your ability to participate, or if you are a beginner, please consult the instructor before the class starts.
- Entrance to a class may be refused should you arrive after the warm-up has been completed.
- Classes and instructors are subject to change.
- We reserve the right to restrict a member’s ability to pre-book classes if the member persistently fails to attend booked classes.
4. General
- There is no parking at the gym.
- Members must keep their personal details up to date at all times. Any changes should be made via the members’ area in our booking system.
- Smoking (including e-cigarettes) is not permitted.
- Food and chewing gum are not permitted within the gym area or during classes.
- We ask you to familiarise yourself with the contents of our signs, notices on display and the location of the emergency exits.
- You will not take photos or videos that show any other member without their express permission.
- Failure to adhere to these rules may result in the termination of your membership.
5. Membership payments
- Our gym membership Direct Debit contracts offer an easy monthly payment scheme. Third-party GoCardless collects the payments.
- Unless you agreed to a minimum term during signup, the membership can be cancelled at any time after the first instalment has been taken. Otherwise, the membership can be cancelled at any time after the agreed-upon minimum period.
- Due to the nature of Direct Debits, if a membership is cancelled within the last 7 days of the due date, the Direct Debit may still be taken and is non-refundable.
- Please do not cancel your direct debit at any point, as we will still attempt to take payment unless instructed otherwise by us via a cancellation request.
- It is the member’s responsibility to check that Direct Debit payments have ceased from their bank account once a cancellation has been agreed and notify staff within 1 month. Further payments will not be reimbursed.
6. Day Passes
- Day Passes are valid for entry for 24 hours, starting from the time of purchase.
- Day Pass users may not book onto exercise classes.
- All other gym etiquette applies to Day Pass users.
GENERAL TERMS
- You agree to comply with our terms of membership. We may make reasonable changes to these terms at any time, provided we give you reasonable advance notice of the change.
- If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us from enforcing the terms of this agreement strictly at a future date.
- We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.
- We will do our best to resolve any disputes over this agreement. If you wish to take court proceedings against us, you must do so within the United Kingdom. Relevant UK law will apply.
- If any part of this agreement is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply
- We may terminate this agreement with immediate effect on notice to you if you are in breach of the Club’s Rules (i.e. Stealing or other criminal activities within the facility). In this event you will not be liable to pay any further Direct Debit Payments, provided such breach is not deemed by us to have occurred primarily in order to qualify you for a refund.